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Forty 7 Ronin was founded in Colorado by senior members of the contact center and IVR industry. Leveraging decades of proven experience, company principals understand and practice highly effective methods to improve customer experience (CX). In addition to contact center and multi-channel automation services – including voice, chat, email, SMS and outbound communications – Forty 7 Ronin offers speech system tuning, VUI design, development, reporting, analytics, system migration, hosted solutions, and business performance analysis.

Our partners include some of the most recognized names in the IVR industry.

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IVR and Speech Recognition Insights

CX – Where We Are and Where We Need to Be: Six Key Insights

5 Key Ways to Improve Your IVR Performance

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