Forty 7 Ronin provides IVR consulting and voice recognition solutions and hosted contact management services that solve call center problems and delight your customers. In legend, the 47 Ronin have come to symbolize sacrifice, loyalty, persistence that all people should express in their lives. Therefore, ur company is founded on those ideals brought into the modern world. We are technological Samurai in the weaponry of the current age and we bring our Toukon, our fighting spirit, to your project. Whether improving IVR applications, or getting more out of your business analytics, our Ronin provide IVR consulting that prevails.
This means your IVR will have a robust solution with varied but easy to use functionality. We help to streamline your IVR performance and help you optimize your contact center for improved CX. This mean its easy for you to take the problems we find through our robust IVR testing platform. Doing such, you can then take that information and quickly deploy it to your environment. We operate in the Genesys Purecloud, PureEngage, and Purengage Cloud Platforms. This means your contact center will have a feature rich tool inside of your contact center environment.
Forty 7 Ronin provides reporting enhancements to your existing IVR implementations. More information about our services can be found here.