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Teisha Dalton Buford, Consultant

With more than 15 years of experience in information technology and a background serving in both database administration and development roles, Teisha brings to the table a unique understanding of the challenges today’s technology teams are facing.

As a developer, Teisha has written complex web applications for an international enterprise, as well as developed a framework that allows projects to connect to LDAP servers to retrieve database connection strings. As a DBA, Teisha has worked to support technical leads and architects in gaining a better understanding of data technology through informative presentations. Teisha has also performed extensive research and development work on complex Business Intelligence/Data Warehousing platforms.

She blends her extensive experience in both areas with a knowledge of design/architecture, performance tuning, unit testing and security to develop comprehensive solutions that equip businesses for success in leveraging new technologies.

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Background

  • 15 years in software development and database administration
  • 8 years in an Agile development environment

Specialties

  • Java/Groovy Development
  • Aspect Customer Experience Platform (CXP)
  • Oracle Design, Development and Administration
  • Microsoft SQL Server Development and Administration

Certifications/Degrees

  • Oracle Certified SQL Expert
  • Oracle Certified Associate Database Administrator 11g
  • BS – Computer Science
  • BA – Economics

Contact Center Insights

Four Ways Small Business Can Utilize Contact Center Services

As any manager knows, customer interactions are key to a business’ success. The question then becomes: Do you know if your team is missing out on crucial customer interactions? Often times, though poorly managed reporting, managers aren’t aware of...

» Read More

Professional Services For Genesys PureEngage Cloud

Small adjustments to your Genesys environment can have a big impact on performance. Learn how better reporting can resolve major inefficiencies and improve call center performance. » Download now

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Our Partners

Forty 7 Ronin provides advanced consulting expertise in contact center automation for the Genesys environment. Learn more about our partners and technologies. More »

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Meet the Forty 7 Ronin consulting team. View our bios, specialties and certifications and connect with us via email or on LinkedIn. More »

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Forty 7 Ronin
3578 Hartsel Dr, Ste E #245
Colorado Springs, CO 80920 USA
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