Employing the “best of the best” of Interactive Voice Response (IVR) talent to meet burgeoning growth, customer success metrics
COLORADO SPRINGS, Colo. – (May 24, 2017) – Forty 7 Ronin, an industry leader in IVR design and deployment, is proud to announce the newest additions to its growing team. J.T. Evans has joined as Consultant for Voice Solutions Design and Lyndell “Lyn” Gibson has joined as Consultant for Agile Project Management. Evans and Gibson will be integral in meeting the needs of the company’s exponential growth.
J.T. Evans comes to Forty 7 Ronin from USA Cycling, where his software development duties included LAMP Stack and Python. Evans also has worked as a Senior IT Security Engineer and as Software Engineer in the aerospace, software and electronics industries. Evans also served as the President of Pikes Peak Writers; a highly respected regional nonprofit dedicated to providing quality education for writers and is awaiting 2017 publication of his novel, Griffin’s Feather with WordFire Press. According to Evans, “I’m gratified to find a company as cutting-edge as Forty 7 Ronin to work with. Their senior consultants have a strong commitment to improving IVR performance with solid expertise in commercial IVR and speech recognition systems.”
Missouri native Lyn Gibson most recently worked as a senior project manager for agile projects and ScrumMaster for Modis, Inc. He’s also worked as Director of IVR Technology, IVR Channel Manager, and Director of Information Technology. He’s an avid Broncos and Mizzou Athletics fan and enjoys spending time with his family and volunteering for Meals on Wheels. Gibson said: “Forty 7 Ronin services a critical call center need, with impressive talent at the helm. I’m fortunate to be a part of their business growth and the opportunity to help meet our clients’ IVR and call center objectives.”
Forty 7 Ronin Managing Partner Mark Stallings said, “J.T. and Lyn are exactly the type of individuals who contribute to our success. Lyn’s skills at project management and strategy have lent strength and direction to every project he has been involved with and he is always open to new ideas, tools and technologies and learning how they benefit our company and clients. Likewise, J.T.’s impressive technical background, creative problem solving and client commitment will serve us well.”
About Forty 7 Ronin
Forty 7 Ronin was founded in Colorado in 2011 by senior members of the IVR and speech recognition industry who developed better methods to boost IVR performance. In addition to IVR tuning, the company offers VUI design, IVR development, reporting and analytics, IVR migration, and hosted IVR solutions. It also provides IVR training courses and certifications delivered in a variety of formats, including classroom, onsite and online – using real world examples and scenarios. Visit www.forty7ronin.com; call 719-445-8054; or email email@example.com.
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Media Contact: Gail Syman Carson