Forty 7 Ronin offers IVR training courses and certifications that can be delivered in a variety of formats, including classroom, onsite and online.
We use real world examples and scenarios. The training is relevant to your environment, to illustrate key concepts and demonstrate in-lab work — giving your team hands-on experience that can be applied immediately. Several of our IVR training courses can be customized to use your business for the labs and examples.
Our trainers actively work in the industry on a daily basis with the technology they present. They are not just reading from a script. In addition, our trainers have access to the full mothership of our consulting team to answer questions students might have as they go through our courses.
Our training courses include:
- Scrum Master training and certification
- ITIL training and certification
- VUI Design — best practices and methodologies
- GRXML Development
- IVR Development (using Genesys) — best practices and methodologies
- IVR Development (using VoiceObjects) — best practices and methodologies
Don’t see the course you were looking for?
We can create custom IVR training courses designed to meet your needs.